Chosen theme: Leveraging Technology for Digital Transformation Success. Step into clear strategies, relatable stories, and actionable tips that turn tools into outcomes, accelerate change, and build momentum your teams can feel. Subscribe and join the journey toward measurable, modern value.
Start with Strategy, Not Shiny Tools
Map technology initiatives to the few business capabilities that matter most, like faster onboarding or higher conversion. Prioritize ruthlessly, fund accordingly, and revisit every sprint. What North Star metric guides your transformation success today?
Create a one-page narrative connecting customer needs, desired outcomes, enabling technologies, and measurable milestones. Simplicity aligns executives, engineers, and operators. Share your strategy story draft with us, and we’ll spotlight great examples in future posts.
A regional retailer paused a costly martech purchase, defined three conversion outcomes, then reconfigured existing platforms to deliver them. Revenue rose without new licenses. Comment if you’ve ever won by using what you already had smarter.
Data Foundation and Intelligent Insights
Adopt a layered data architecture: governed sources, a scalable warehouse or lakehouse, and lightweight transformation. Start with critical domains and clear ownership. What’s your first domain to fix, and why does it matter for success?
Cloud and Platform Modernization
Define platforms around reusable capabilities—identity, payments, messaging—so product teams stop reinventing plumbing. Clear interfaces and self-service portals unlock speed. Tell us which capability your teams rebuild repeatedly and we’ll explore platform patterns.
Cloud and Platform Modernization
Cost transparency drives better design. Tag workloads, set budgets, and review usage weekly. Celebrate teams that improve performance and lower spend. Share your best cost-to-performance win to help others achieve success responsibly.
Automation and AI that Augment People
Automate the Boring, Elevate the Human
Start with rote tasks—data entry, reconciliation, routing—then reinvest saved time into creativity and customer care. Track time returned to teams as a core success metric. Which task would you automate first this month?
Responsible AI Guardrails
Establish policies for data use, bias testing, human-in-the-loop reviews, and clear escalation paths. Trust accelerates adoption. Share your governance checklist and we’ll compile a community-driven template for safe, successful deployments.
Customer Experience as the North Star
Go beyond posters: quantify friction, assign owners, and link technology work to specific journey moments. Review monthly and retire features that fail. Share one painful moment and we’ll brainstorm credible fixes together.
Customer Experience as the North Star
Unify identity, preferences, and context so customers never repeat themselves. Integrate service, marketing, and product signals. What’s your toughest cross-channel gap today, and how might technology close it for lasting success?
Security, Compliance, and Trust by Design
Adopt automated scanning, threat modeling, and secure defaults in pipelines. Pair security champions with product teams. Faster, safer releases become normal. Tell us your favorite toolchain and how it improved delivery and success.
Security, Compliance, and Trust by Design
Design consent, transparency, and data minimization into experiences. Customers reward clarity with loyalty. What privacy moment could you improve this week to strengthen trust while advancing transformation outcomes?
Change Management and Talent Uplift
Create Change Champions
Identify influencers across functions, equip them with context and tools, and celebrate micro-wins publicly. Momentum spreads through people. Nominate a champion in your org and share the practice that made them effective.
Learning Paths that Stick
Blend short courses, live labs, and mentoring around real product work. Measure skill application, not just completion. What learning format helps your teams turn technology into consistent transformation success?
Story: From Project to Product
A financial services group moved from project funding to product-based teams with quarterly outcomes. Deployment frequency soared, and rework dropped substantially. Considering a similar shift? Comment with one obstacle holding you back.